유니코서치로고

  • 로그인
  • 회원가입
  • 사이트맵
  • 영문사이트

aboutus

유니코써어치 개인서비스

채용정보

Home > Candidate Services > 채용정보
제목
[글로벌기업] CSR 대리과장급 (Mobile account)
상세내용
담당업무 - Support basic inquiries with technical competence independently
- Provide customer phone support to improve customer experience
- Timely and accurate quotes (handle quotes independently if standard
parts)
- Effectively manage contract and PO review
- Partnership with Order Management in order to effectively & timely
manage the end to end process in support of business and customer
expectations
- Provide actionable information on customer complaints and feedback into
system in a timely manner    
- Partner with Account Team to build strong customer relationships (FSA,
PS, Planning, Quality, Manufacturing, etc.)
- Balance customer needs with Company’s needs
- Manage resources to support customer according to customer tiering
- Assist and support in AR collections        
- Work with Sales Associates on regular customer forecasts gathering
- Understand and follow established procedures and processes
- Provide feedback and actively participate in process improvements
자격요건 Qualifications:
- Bachelor degree or equivalents (by region)
- More than 5 years in customer service experience in B2B environment (by
region)
- Excellent communication skill
- Fluent in both written and spoken English (by region)
- Knowledge of CRM system use helpful

*대기업 모바일 account CSR경험 필수
*업무상 영어사용 필수
업종 전기/전선/디스플레이/전자부품업
직종 영업관리/CS/매장관리
근무지 서울
직급 CS
경력 5 년 이상
학력 학사
제출서류 영문이력서(MS-WORD 작성 요청드림)
기타
담당 및 문의
이력서 및 경력 기술서가 허위 작성됐을 경우 채용 추천을 진행하지 않습니다.
스크랩 목록보기
입사지원하기